Privacy Policy

Last updated: January 2024

Cobalt Crest Pty Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cobalt-crest.com or engage our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms or request a quote
Subscribe to our newsletter
Engage our renovation services
Communicate with us via email or other channels

The personal information we collect may include:

Name and contact details (email address, postal address)
Project requirements and property information
Communication preferences
Payment and billing information (when services are engaged)

Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

IP address and browser type
Pages visited and time spent on pages
Referring website addresses
Device information and operating system

How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide quotes
Deliver our renovation and design services
Send you project updates and relevant communications
Improve our website and service offerings
Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

To trusted service providers who assist in operating our business (under confidentiality agreements)
To comply with legal requirements or court orders
To protect our rights, property, or safety

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal retention requirements)
Opt out of marketing communications

Cookies

Our website uses cookies to enhance your browsing experience. For more information, please see our Cookies Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Cobalt Crest Pty Ltd
Level 4, 127 Crown Street
Surry Hills, NSW 2010
Email: [email protected]